All Polar Equine products have a two year warranty. Please save your invoice.
Equilog products have a one year warranty.
The warranty does not apply for the battery, normal wear and tear, damage as a result of incorrect or improper use, accidents, not following precautions, incorrect maintenance, commercial use, cracked or broken casings or displays, the elastic strap and Polar-clothing. The warranty conditions can be found in the user manual.
If your Polar Equine heart rate monitor is defective within 2 years you can contact Polar Service.
Polar offers excellent customer services and support.
If you device is defective after 2 years, you can also contact Polar customer services.
When your device is delivered, please check if it is working properly. If there are any manufacturing defects or the device is unsound, contact us immediately. We will make sure your device is repaired or replaced free of charge.